Last updated: September 2, 2025

Light Light Inc. (“Light Light,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, shop with us, or interact with our services.

Who we are
Light Light Inc.
3430 East Russell Road, Suite 301-101, Las Vegas, NV 89120, USA
Phone: 707-551-6192 • Email: [email protected]

By using our Services, you agree to this Policy. If you do not agree, please do not use the Services.

1) Scope

This Policy applies to:

  • our website(s) and online store (the “Site”),
  • in-store or phone orders,
  • customer support, warranty, and marketing communications,
  • business-to-business (B2B) trade accounts and project quotes.

It does not cover third-party websites, apps, or services that we do not control.

2) Information we collect

a) Information you provide

  • Contact details (name, email, phone, billing/shipping address)
  • Account details (username, password)
  • Order information (products, services, delivery details)
  • Payment details (processed via secure payment processors; we do not store full card numbers)
  • Communications (support requests, reviews, survey responses)
  • B2B data (company name, tax IDs, reseller certificates, trade references)

b) Information collected automatically

  • Device and usage data (IP address, browser type, OS, referring/exit pages, timestamps, pages viewed)
  • Cookie and tracking data (see Cookies below)

c) Information from third parties

  • Payment processors and fraud-prevention providers
  • Shipping carriers
  • Analytics and advertising partners
  • Public databases and business directories (for B2B verification)

We do not knowingly collect information from children under 13 (or 16 in certain regions).

3) Cookies & similar technologies

We use cookies, pixels, and similar tools to operate the Site, remember your cart, and measure performance. Examples (may vary):

  • Strictly necessary: woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_*, wordpress_logged_in_*
  • Performance/analytics: [e.g., Google Analytics cookies]
  • Advertising/retargeting: [e.g., Meta/Google Ads pixels]

You can control cookies through your browser settings. Blocking some cookies may impact Site functionality.

4) How we use your information

  • Process and deliver orders; provide invoices and order updates
  • Provide customer support, warranty, and returns
  • Create and manage your account or trade profile
  • Personalize your experience and show relevant content
  • Send service messages (order, account, legal notices)
  • With your consent, send marketing emails or SMS (you can opt out any time)
  • Prevent fraud, secure our Services, and comply with legal obligations
  • Analytics, testing, and service improvement

Legal bases (EEA/UK): performance of a contract, legitimate interests (e.g., security, analytics, B2B outreach), consent (marketing/optional cookies), and legal obligations.

5) Sharing & disclosure

We may share information with:

  • Service providers (payment processing, hosting, email, analytics, customer support, logistics)
  • Shipping carriers to deliver orders
  • Advertising/analytics partners (if enabled; see your cookie preferences)
  • Professional advisors (legal, accounting, insurance)
  • Authorities when required by law or to protect our rights

We do not sell personal information for money. We may engage in “sharing”/“targeted advertising” as defined under some US state laws; see Your privacy rights to opt out.

6) Payments & security

Payments are processed by third-party processors (e.g., [Stripe/PayPal/Other]). We receive confirmation of payment status but do not store full card numbers. We use administrative, technical, and physical safeguards to protect information; however, no method is 100% secure.

7) Data retention

We retain information for as long as needed to provide the Services, comply with legal/ tax requirements, resolve disputes, and enforce our agreements. Typical periods:

  • Orders, invoices, and warranty: 7–10 years (legal/accounting)
  • Account data: until you delete your account or after a period of inactivity
  • Marketing consents: until you opt out

8) International transfers

We are based in the United States. If you access the Services from outside the US, your information may be transferred to, stored, or processed in the US or other countries with different data-protection laws.

9) Your privacy rights

EEA/UK (GDPR)

You may have the right to request access, correction, deletion, restriction, portability, and to object to processing (including for direct marketing), and to withdraw consent at any time. You can lodge a complaint with your local supervisory authority.

California (CCPA/CPRA) & certain US states (e.g., CO, CT, VA)

Residents may have rights to:

  • know/access categories and specific pieces of personal information,
  • correct inaccuracies,
  • delete personal information,
  • opt out of “selling” or “sharing” personal information / targeted advertising,
  • limit use of sensitive personal information (if collected),
  • non-discrimination for exercising these rights.

How to exercise: Email [email protected] with your request and proof of identity. Authorized agents may submit requests with valid authorization. We will respond within the timeframe required by law.

Opt-out of targeted ads / sharing: Adjust cookie preferences on the Site (if available) or email us.

10) Email & SMS marketing

We send marketing communications only with your consent or as otherwise permitted by law. You can unsubscribe at any time via the link in our emails or by contacting us. Service/transactional messages are not marketing and you cannot opt out of those necessary notices.

11) Children’s privacy

Our Services are not intended for children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect their data. If you believe a child has provided information, contact us to delete it.

12) Third-party links & social media

The Site may contain links to third-party websites or allow you to log in using social accounts. We are not responsible for the privacy practices of those parties. Review their policies before sharing information.

13) Changes to this Policy

We may update this Policy from time to time. The “Last updated” date indicates the latest revision. Material changes will be posted on the Site and, where required, we’ll notify you directly.

14) Contact us

If you have questions or wish to exercise your rights, contact:

Light Light Inc.
3430 East Russell Road, Suite 301-101, Las Vegas, NV 89120, USA
Phone: 707-551-6192
Email: [email protected]